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Frequently Asked Questions

Q: Can my order ship Next Day Air?

A: When you are nearly finished placing your order you have several shipping choices including UPS Next Day, Second Day Air and UPS 3 Day Select. Click here for more information on our shipping policies.

Q: Do you ship to P. O. Boxes?

A: Yes we ship to P.O. Box but only if you select Priority Mail. UPS (United Parcel Service) does not ship to P.O. Boxes.

Q: What is the difference between birdseye. flannel or gauze diapers?

A: For answers to this and aother questions about our diapers please click here for our diaper FAQ

Q: Are your plastic pants loud or quiet?

A: For answers to this and aother questions about our plastic pants please click here for our pant FAQ

Q: Can you send my order COD?

A: We do not send COD orders. Why? Because too many people in the past weren’t home or didn’t have the money to accept their package. Whenever the post office has to send a COD order back they charge us postage both ways and we lose money.

Q: What if I don’t see my questions answered here?

A: If you don't see the answer to your question on our site use the webform on our contact page or call our toll free customer service line.