Toll Free 1-800-819-9845
Outside the USA call (631) 412-3485 Country Code 011

Customer Service Hours Monday through Friday 9:00 AM to 4:00 PM PST

Due to a high number of crank and unsolicited telemarketing calls we no longer accept incoming calls that have Caller ID Blocked. If you have Caller ID Block on your phone you can disable it for the duration of the call by dialing *82 before you dial our number. This is only temporary. Your caller ID Block will automatically reactivate as soon as you hang up.

Fax 801-566-7717
You can fax us your order 24 hours a day 7 days a week.

DC c/o ACD.
131 West 7065 South
Midvale, UT 84047

Before you Mail your order Please read our Order Information Page for instructions on how to calculate shipping and our Printable Mail In order form. We don't want your order to be delayed because of a mistake calculating shipping or your hand writing isn't legible.

E-Mail
Write to us at babyandme@diaperconnection.com.

Customer service is one of our highest priorities. Part of that is keeping our promise to ship orders in 2 business days or less. Getting your order out the door on time takes precedence over everything else. Every e-mail gets answered and we do our best to reply within one business day. We try our best to amswer all mail within two business days but sometimes when we get busy, it can take a little longer (especially 3 day weekends and holidays) for us to catch up and reply to everyone. If it's urgent please call us toll free at 1-800-819-9845. Outside the USA call (631) 412-3485 Country Code 011. Customer Service hours are Mon thru Fri 9 AM to 5:00 PM PST.

Many orders ship out the very next morning so please contact us immediately if need to change or cancel an order you just placed.